Australian Access Federation Support Desk

My username and password is incorrect and I cannot log in

by Dean Nottingham Follow

Your username and password are typically the same details you use to authenticate with your home institution or organisation who have subscribed to the AAF. For users who are associated with institutions or subscribed organisations (but are not staff or students), your username and password may be managed independently via the Virtual Home Organisation (VHO). This account is administered separately by your home institution or subscribed organisation.


For a user who is a staff member or a student of an institution or an AAF-subscribed organisation
Your username and password are typically the same details you use to authenticate with your home institution or organisation who have subscribed to the AAF (for example, the University of Queensland). Use the username and password the administrator assigned to you. If you were not assigned one or cannot remember your username or password, contact your local Service Desk or Identity Provider (IdP) administrator who will provide you with access.


For a user who is associated with an institution or organisation, and is NOT a staff member or student but uses the Virtual Home Organisation (VHO)
For users who are associated with institutions or subscribed organisations (but are not staff or students), your username and password may be managed independently via the Virtual Home Organisation (VHO). This account is administered separately by your home institution or subscribed organisation. Select “AAF Virtual Home” from the Organisation drop down list and use the username and password the administrator assigned to you. If you cannot remember your username or password or still experience issues, contact your local Service Desk or you can change your own password  and username via this link:https://vho.aaf.edu.au/myaccount 

 

 

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