Australian Access Federation Support Desk

My home institution or organisation (Identity Provider (IdP)) does not appear in the drop down list

by Dean Nottingham Follow

Your Identity Provider (IdP) is typically your home institution or organisation, or if you collaborate with an institution, it will be “AAF Virtual Home”. When trying to access an AAF-connected service, select your IdP from the drop down list and enter the username and password you use when you authenticate yourself.
Occasionally some Services do not display your institution or organisation on the login page. This is due to a number of reasons but you should report this to your local Service Desk who can contact the Service Provider for assistance.


Contact your local Service Desk within your institution or organisation who will contact the Service Provider (SP) or the AAF for assistance.


A list of institutions or subscribing organisations is located here: https://aaf.edu.au/subscribe/subscribers.html

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