Australian Access Federation Support Desk

Contact details of AAF-connected Service Providers

by Dean Nottingham Follow

To find a particular Service in this list, you should use your browser's search function from the menu or try the Ctrl+F combination.

Service Name

Service Provider Support email address Phone number Support form and/or Contact Information URL
AAF Federation Registry AAF support@aaf.edu.au - http://support.aaf.edu.au/home
AAF Home Web Site AAF support@aaf.edu.au - http://support.aaf.edu.au/home
AAF Monitoring AAF support@aaf.edu.au - http://support.aaf.edu.au/home
AAF Server Management tool AAF support@aaf.edu.au - http://support.aaf.edu.au/home
Aaser UQ aaser-admin@lists.eait.uq.edu.au - https://aaser.metadata.net/aaser/
American Physiology Society Highwire Press - - http://www.the-aps.org/fm/Contact-Us-1.html
American Society for Microbiology Journals Highwire Press - - http://journals.asm.org/site/misc/contact.xhtml
ANDS Online Services Demonstration SP Monash contact@ands.org.au - http://ands.org.au/contact.html
ANDS Online Services Development SP Monash contact@ands.org.au - http://ands.org.au/contact.html
ANDS Online Services Production SP Monash contact@ands.org.au - http://ands.org.au/contact.html
ANDS Online Services Test SP Monash contact@ands.org.au - http://ands.org.au/contact.html
ARCS Access Service Intersect customerservice@arcs.org.au 1800 862 727 http://www.arcs.org.au/index.php/customer-service
ARCS DataFabric Intersect customerservice@arcs.org.au 1800 862 727 http://www.arcs.org.au/index.php/customer-service
ARCS Short Lived Credential Service Intersect customerservice@arcs.org.au 1800 862 727 http://www.arcs.org.au/index.php/customer-service
Atlases of Pathology Masaryk Uni CZ atlases@ics.muni.cz - http://atlases.muni.cz/en/index.html
Attribute Reflector Cochlear customerservice@cochlear.com  1800 620 929 http://www.cochlear.com/wps/wcm/connect/au/contact/contact-us
AURIN Portal Uni Melb - - http://aurin.org.au/contact-us
AuScope Portal CSIRO Enquiries@csiro.au 1300 363 400 http://www.csiro.au/en/Portals/Contact.aspx
AuScope Portal Test CSIRO Enquiries@csiro.au 1300 363 400 http://www.csiro.au/en/Portals/Contact.aspx
AusStage Flinders - - http://www.ausstage.edu.au/pages/learn/contact/
AusStage Flinders - - http://www.ausstage.edu.au/pages/learn/contact/
AusTalk Macquarie - - https://austalk.edu.au/contacts.html
Australian Access Federation Virtual Home AAF support@aaf.edu.au   http://support.aaf.edu.au/home
Australian National Corpus - AusNC Griffith ausnccontact@griffith.edu.au - http://www.ausnc.org.au/contact-us
Australian National Corpus - AusNC Griffith ausnccontact@griffith.edu.au - http://www.ausnc.org.au/contact-us
Australian Phenomics Facility ANU contact@australianphenomics.org.au (02) 6125 1329 http://apf.anu.edu.au/contact-us
Australian Synchrotron - Virtual Beam Line Gateway VeRSI info@synchrotron.org.au  +61 3 8540 4100 http://www.synchrotron.org.au/index.php/contact-us
AVCC website UAT Canterbury - - http://avcc.karen.net.nz/
BeSTGRID DataFabric Canterbury - - https://www.bestgrid.org/contact
BeSTGRID Wiki Canterbury - - http://technical.bestgrid.org/index.php/Contacts
BMJ Journals Highwire Press - +44 (0) 20 7383 6270 http://myaccount.bmj.com/myaccount/customerservice/salesforce-form.html
Cambridge Journals Online Cambridge cjosupport@cambridge.org +44 (0)1223 326070 http://journals.cambridge.org/action/contactUs
CAUDIT CAUDIT connect.admin@collab.caudit.edu.au - https://connect.caudit.edu.au/SitePages/About.aspx
CAUDIT Profile and Benchmarking System UniSA office.manager@caudit.edu.au +61 2 6222 7575 http://www.caudit.edu.au/contact-us
Cloudstor File transfer service AARNET noc@aarnet.edu.au 1300 275 662 http://www.aarnet.edu.au/contact-us.aspx
Confluence Wiki Canterbury ictservicedesk@canterbury.ac.nz +64 3 364 2060 http://www.icts.canterbury.ac.nz/help/helpdesk/index.shtml
Confluence Wiki v3.4.2 Canterbury ictservicedesk@canterbury.ac.nz +64 3 364 2060 http://www.icts.canterbury.ac.nz/help/helpdesk/index.shtml
CSIRO Data Access Portal CSIRO Enquiries@csiro.au 1300 363 400 http://www.csiro.au/en/Portals/Contact.aspx
Deakin Shared Web Applications Deakin enquire@deakin.edu.au 1800 721 720 http://www.deakin.edu.au/contact-us
Disaster Medicine and Public Health Preparedness Highwire Press - - http://www.dmphp.org/cgi/feedback
Duke University Press Journals ONLINE Highwire Press - - http://dukejournals.org/feedback
Edward HPC Uni Melb Its-research-services@unimelb.edu.au +61 3 8344 9236 https://edward-web.hpc.unimelb.edu.au/users/
Elsevier Elseviert - - http://www.elsevier.com/
Emerald Group Publishing Emerald Insight support@emeraldinsight.com +44 (0)1274 785278 http://emeraldinsight.com/about/contact.htm
eResearch Shibboleth server eRSA servicedesk@ersa.edu.au (08) 8313 8263 http://www.eresearchsa.edu.au/servicedesk
eRSA Data Fabric eRSA servicedesk@ersa.edu.au (08) 8313 8263 http://www.eresearchsa.edu.au/servicedesk
ESSCC Grid Submission Portals UQ admin@esscc.uq.edu.au +61 (07) 3346 4133 http://www.uq.edu.au/esscc/index.html?page=55391
Federated Nimrod Service Monash nimrod@infotech.monash.edu.au - http://messagelab.monash.edu.au/Nimrod/WhereToRunNimrod
Federation Status Dashboard AAF support@aaf.edu.au   http://support.aaf.edu.au/home
Flinders University Wiki Flinders web@flinders.edu.au (08) 8201 3911 web@flinders.edu.au
Genomics Virtual Lab (Members Area) UQ - - https://www.nectar.org.au/genomics-virtual-laboratory-0
Genomics Virtual Lab: Galaxy Workflow (Members Area) UQ - - https://www.nectar.org.au/genomics-virtual-laboratory-0
Genomics Virtual Lab: UCSC Browser (Members Area) UQ - - https://www.nectar.org.au/genomics-virtual-laboratory-0
Gitorious Server Uni Melb - - http://www.vlsci.org.au/page/contact
GUMS ShibAuth tool eRSA servicedesk@ersa.edu.au (08) 8313 8263 http://www.eresearchsa.edu.au/servicedesk
HighWire Press Online Highwire Press - - http://highwire.stanford.edu/cgi/feedback
Informit RMIT support@rmitpublishing.com.au +61 3 9925 8210 http://www.informit.com.au/contact/
Ingram Shib IngramDigital ics-techsupport@ingramcontent.com - http://www.ingramcontent.com/pages/publisher-contact.aspx
lynda.com Lynda.com - - http://www.lynda.com/support/contact.aspx
JAMA Highwire Press ama@emd-germany.de +49 (30) 330 998 28 http://jama.jamanetwork.com/public/contact.aspx
James Cook University Research Data Catalogue JCU services@ands.org.au - http://researchdata.ands.org.au/home/contact
Joomla Dev Server UTAS - 1300 361 928 http://www.utas.edu.au/contacts/
Journal Watch Highwire Press jwatch@mms.org. - https://secure.jwatch.org/ecom/common/contact.aspx
Journals of the American Society of Clinical Oncology Highwire Press jcoservice@asco.org - http://jco.ascopubs.org/site/misc/customerservice.xhtml#Contact
Journals of the American Society of Nephrolog Highwire Press - - http://jasn.asnjournals.org/feedback
Journals of the Royal College of Psychiatrists Highwire Press - - http://www.rcpsych.org/feedback
Karger Publishers Karger.com - - http://www.karger.com/form/contact
Lyell Collection Highwire Press - - http://www.lyellcollection.org/feedback
MDU Portal CSIRO Enquiries@csiro.au 1300 363 400 http://www.csiro.au/en/Portals/Contact.aspx
Minerals Down Under CSIRO Enquiries@csiro.au 1300 363 400 http://www.csiro.au/en/Portals/Contact.aspx
Monash University MeRC Datafabric Service Monash contact@ands.org.au - http://ands.org.au/contact.html
MQ STAGE site Netspot - - http://help.ilearn.mq.edu.au/index.php?action=ask
National Server Program wiki UoM - - https://www.nectar.org.au/genomics-virtual-laboratory-0
NeCTAR Research Cloud Keystone Service UoM rc-support@nectar.org.au - http://support.rc.nectar.org.au/support/get_support.html#submitting_support
NeCTAR Research Cloud Website UoM rc-support@nectar.org.au - http://support.rc.nectar.org.au/support/get_support.html#submitting_support
NGGUMS Shib auth tool UTAS - 1300 361 928 http://www.utas.edu.au/contacts/
Nimrod-MeRC Service Monash nimrod@infotech.monash.edu.au - http://messagelab.monash.edu.au/Nimrod/WhereToRunNimrod
Oxford Journals Highwire Press - + 44 (0)1865 353907 http://www.oxfordjournals.org/help/query.html
Oxford Textbook of Medicine Highwire Press onlinesubscriptions@oup.com +44 (0) 1865 353705 http://oxfordmedicine.com/page/Contact$0020Us/contact-us
Oxford University Press Journals Highwire Press custserv.us@oup.com - http://www.oup.com/us/corporate/contact/?view=usa
OzTrack UQ - - http://oztrack.org/contact
Podd UQ - - http://podd.plantphenomics.org.au/podd/supportDesk
QRNO wiki QRNO - - https://www.questnet.edu.au/display/qrno/About
QuestNET Wiki QRNO - - https://www.questnet.edu.au/display/qrno/About
QUT ESOE QUT ithelpdesk@qut.edu.au 07 3138 4000 https://esoe.qut.edu.au/web/login.htm
QUT Maths quiz QUT sef.mathsenquiry@qut.edu.au - http://www.qut.edu.au/science-engineering/about/about-the-faculty/mathematical-sciences-school
Rockefeller University Press Journals Highwire Press - - http://www.rupress.org/feedback
Royal Society of Chemistry Publications Online RSC - - http://www.rsc.org/AboutUs/Contacts/webmaster-contact.asp
Royal Society Publishing Highwire Press - - http://royalsocietypublishing.org/site/misc/contacts.xhtml
SAGE Journals Online Highwire Press - - http://online.sagepub.com/feedback
SHaRED Uni Adelaide enquiry@aekos.org.au +61 8 8313 1145 http://www.aekos.org.au/contact_us
ShibAuthTool Canterbury ictservicedesk@canterbury.ac.nz +64 3 364 2060 http://www.icts.canterbury.ac.nz/help/helpdesk/index.shtml
Shibboleth Issues Tracker Shibboleth contact@shibboleth.net +44(0)20 3006 6040 http://shibboleth.net/about/contact.html
Shibboleth Wiki Shibboleth contact@shibboleth.net +44(0)20 3006 6040 http://shibboleth.net/about/contact.html
Talis Aspire TALIS   - http://www.qut.edu.au/science-engineering/about/about-the-faculty/mathematical-sciences-school
telescope-net portal USQ info@telescope-net.com - http://www.telescope-net.com/apta/CONTACTS
TERENA Service Provider Proxy TERENA aai@terena.org - https://confluence.terena.org/display/aai/Service+Provider+Proxy
TERN DOI system UQ tern@uq.edu.au  +61 7 3346 7021 http://tern.org.au/Contact-Us-pg17672.html
The Company of Biologists journals Highwire Press - - http://www.biologists.com/contact_us.html
The Electrochemical Society Highwire Press customerservice@electrochem.org - http://www.electrochem.org/ecs/staff.htm
The Journal of Bone and Joint Surgery, British Volume Highwire Press - - http://www.bjj.boneandjoint.org.uk/feedback
The Learning Thermometer UQ - - http://www.learningthermometer.com.au/contact-us
The Royal Society of Medicine Press Journals Highwire Press - - http://www.rsmpress.com/contact.php
The Translational Research Institute (TRI) UQ info@tri.edu.au - http://www.tri.edu.au/index.php/contact-us
TPAC Digital Library Portal UTAS - - http://www.tpac.org.au/main/about_contact
Trobexis.com Trobexis support@trobexis.com - https://trobexis.com/home/Default.aspx
Trobexis.com TST Server Trobexis support@trobexis.com - https://trobexis.com/home/Default.aspx
uat_DataFabric_Test Intersect customerservice@arcs.org.au 1800 862 727 http://www.arcs.org.au/index.php/customer-service
uat_Grisu2 portal dev eRSA servicedesk@ersa.edu.au (08) 8313 8263 http://www.arcs.org.au/index.php/customer-service
UCROO UCROO - - http://support.ucroo.com.au/contact-us/
UNiDAYS MyUniDays - - https://www.myunidays.com/support
UNiDAYS MyUniDays - - https://www.myunidays.com/support
UniSA Computer Aided Feedback and Assessment System (CAFAS) UniSA - - http://cafas.pbworks.com/w/page/4430545/Contacts
UniSA UAT Shibboleth Service Provider UniSA ITHelpDesk@unisa.edu.au  1300 558 654 http://w3.unisa.edu.au/ists/ITHelpDesk/default.asp
UofCanterbury Confluence 3.4.2 UAT Canterbury ictservicedesk@canterbury.ac.nz +64 3 364 2060 http://www.icts.canterbury.ac.nz/help/helpdesk/index.shtml
UofCanterbury Confluence Wiki UAT Canterbury ictservicedesk@canterbury.ac.nz +64 3 364 2060 http://www.icts.canterbury.ac.nz/help/helpdesk/index.shtml
UQ eSpace UQ espace@library.uq.edu.au 07 334 69775 http://espace.library.uq.edu.au/about
UQ eSpace UQ espace@library.uq.edu.au 07 334 69775 http://espace.library.uq.edu.au/about
UQ HPC Facility UQ hpc@its.uq.edu.au - http://www.hpcu.uq.edu.au/hpc/index.php
UTSremotelab UTS - - http://remotelabs.eng.uts.edu.au/
VeRSI CMS VeRSI support@versi.edu.au - https://wiki.versi.edu.au/trac/support/wiki/Getting%20Help
VeRSI trac wiki VeRSI support@versi.edu.au - https://wiki.versi.edu.au/trac/support/wiki/Getting%20Help
ViVu Registration AARNET noc@aarnet.edu.au 1300 275 662 http://www.aarnet.edu.au/contact-us.aspx
WA Reciprocal Borrower Curtain libraryclientservices@curtin.edu.au +61 8 9266 3221 http://www.curtin.edu.au/contact-us/
Wiley Onlinelibrary Wiley - - http://onlinelibrary.custhelp.com/app/ask/session/L3RpbWUvMTM1NDc2NjYyMy9zaWQvM2FEOHExZGw%3D
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